{"version":"1.0","provider_name":"Arexo","provider_url":"https:\/\/arexo.be\/en\/","author_name":"stephane.rondal@arexo.be","author_url":"https:\/\/arexo.be\/en\/author\/stephane-rondalarexo-be\/","title":"Enterprise Service Management (ESM) - Arexo","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Qv4gAZB0Tn\"><a href=\"https:\/\/arexo.be\/en\/glossary\/enterprise-service-management-esm\/\"><strong>Enterprise Service Management (ESM)<\/strong><\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/arexo.be\/en\/glossary\/enterprise-service-management-esm\/embed\/#?secret=Qv4gAZB0Tn\" width=\"600\" height=\"338\" title=\"&#8220;&lt;strong&gt;Enterprise Service Management (ESM)&lt;\/strong&gt;&#8221; &#8212; Arexo\" data-secret=\"Qv4gAZB0Tn\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/arexo.be\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Enterprise Service Management (ESM) is an extension of ITSM that aims to apply service management practices and processes not only to IT, but also to the entire enterprise. The objective of ESM is to provide a holistic view of the services provided by the enterprise and to manage them in a consistent, efficient and results-oriented"}